Return & Exchange & Refunds
The general return policy applies to all products.
Our return, exchange & refund policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
What item are returnable?
- Within 30 days of order date.
- In original condition: resell-able.
- Unused or undamaged.
- In the original packaging
If your order has problem, contact us by email or through the contact page. DO NOT ship back products without authorization through the return process. We can resolve all issues with you quickly and with personal attention.
- Received defective Product?
- Received the wrong Product?
- Received a product not as described?
Solution: We replace it!
If you receive your product from us with above issues, please hold the product and all packaging. With your compe ation and photo of your package and item(s) we will investigate, offer a solution and ship out any replacements needed.
Customers is responsible for associated shipping costs unless product are defective, wrong.
Our refund policy is only applicable to successful returns. When completing the physical or online Return / Exchange Form, you may choose to be refunded via your original payment method.
Once we have processed your refund, you will receive a confirmation email from us. If you have opted form a refund via the original payment method, please allow up to 7 business days from your account to be credited. If you do not receive your refund after 7 days, please contact your payment processor directly for further information.